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ServiceNow
Customer Success Executive - Manufacturing
Join ServiceNow as a Customer Success Executive in Atlanta, GA. Leverage ServiceNow skills to enhance customer satisfaction and retention. 10+ yrs experience required.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 19, 2025
ServiceNow is seeking a Customer Success Executive (CSE) to own the post-sale customer relationship, increase customer satisfaction, and drive retention through Impact delivery. This role focuses on strategic alignment between ServiceNow's platform and customer business objectives, and focuses on maximizing the long-term strategic value of the platform. It involves strategic recommendations, mentorship, and resolving escalations to ensure customer platform and capability readiness.
Requirements
- Experience in leveraging AI.
- 10+ years of related work experience (or equivalent)
- Creativity and independent problem-solving skills
- Collaborative spirit
- ServiceNow certifications
- 3+ years of experience
Benefits
- Competitive salary
- Opportunities for professional growth
- Inclusive work environment
Requirements Summary
10+ yrs experience (or equivalent). Creative problem-solving skills are key. ServiceNow certifications are preferred
