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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in München, driving post-sales success and digital transformation. Leverage ServiceNow skills to enhance customer value.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking a Customer Success Executive to drive the execution of post-sales activities, accelerating customers’ digital transformation journeys. The role requires strategic leadership, building strong relationships with C-level executives, and collaborating with ServiceNow’s teams to maximize ServiceNow’s impact. This is a key position for driving long-term value and maximizing customer success.
Requirements
- Drive Post-Sales Success
- Collaborate Strategically
- Mitigate Risks and Drive Value
- Focus on Key Performance Indicators (KPIs)
- Foster Strategic Alignment
- Advocate for Innovation
- Set Success Metrics and Milestones
- Excellent communication and problem-solving skills
Benefits
- Competitive salary
- Professional development opportunities
Requirements Summary
Strong EA experience & client mgmt. 15+ years of management consulting or solutions consulting role. Executive-level relationship building and a strategic approach to business transformation are key
