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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Virginia. Drive post-sales strategies, lead digital transformations, and enhance customer success using ServiceNow expertise. BA/BS required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 25, 2025
ServiceNow is seeking a Customer Success Executive to drive the strategic leadership and execution of post-sales activities for their most valuable accounts. This role involves partnering with C-level executives, guiding seamless delivery of business transformation, and maximizing ServiceNow’s impact across customer initiatives. The ideal candidate will have a track record of delivering scalable, repeatable success and a passion for driving customer success at an enterprise scale.
Requirements
- Lead and manage large-scale digital business transformations.
- Partner with Account Executives to execute pre- and post-sales strategies.
- Mitigate risks and drive value for customers.
- Grow customer success metrics and build strategic alignment.
- Act as a strategic thought leader.
Requirements Summary
BA/BS or equivalent, experience with large-scale digital business transformations, and proven track record in building/leading teams
