ServiceNow

Customer Success Manager

Join ServiceNow as a Customer Success Manager in Heredia. Leverage your 5+ years of experience to enhance customer engagement and promote ServiceNow solutions.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 4, 2025

We're seeking a Customer Success Manager to act as an advocate for our customers, helping them achieve business outcomes and foster greater adoption and usage of ServiceNow products. The role involves overseeing customer outcomes engagement, ensuring customers are technically healthy, and promoting ServiceNow customer success stories and processes.

Requirements

  • 5+ years of experience providing customer professional services or related business support
  • Ability to provide independent comprehensive services
  • Experience resolving issues through analysis

Benefits

  • Equal Opportunity Employer
  • We strive to create an accessible and inclusive experience for all candidates
  • Accommodations available for reasonable accommodations

Requirements Summary

5+ years of experience providing customer services, ability to provide independent comprehensive services, experience resolving issues through analysis