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CityFibre
Customer Success Manager
Join CityFibre as a Customer Success Manager in Irlam, Greater Manchester. Leverage ServiceNow skills to enhance customer relationships and drive satisfaction. Salary up to £62,000 plus benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 29, 2025
Customer Success Manager role in a hybrid environment, managing customer relationships, delivering an exceptional in-life experience, and working closely with cross-functional teams.
Requirements
- Experience managing customer relationships in a service-focused environment
- Exceptional communication skills
- Strong personal organisation and accountability
- Experience with CRM systems (e.g., Salesforce, ServiceNow)
- ITIL Foundation certification (v3 or v4)
- Proven track record in customer-facing roles, driving initiatives to enhance the customer experience
Benefits
- Salary of up to £62,000
- Performance related bonus
- Range of benefits to support financial, physical and mental wellbeing
Requirements Summary
5+ years of customer-facing experience, CRM experience, ITIL certification, strong communication skills
Apply now
Irlam
|
Greater Manchester
United Kingdom
Entry Level
In-Person
Full Time
62000-62000 GBP/year
