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Manatal Co LTD
Customer Support Executive (Spanish & English Speaking) - REMOTE
Bilingual Customer Support Executive (Spanish/English) at Manatal Co LTD, Bangkok. Provide HRTech support using ServiceNow ticketing expertise. 2+ years required, leadership skills, troubleshooting knowledge. Medical benefits, development allowance, remote flexibility.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Manatal is a fast-growing HRTech software service company based in Bangkok, Thailand. We're looking for a Customer Support Executive to join our team and provide quality service support to our clients.
Requirements
- 2+ years of related Customer Support experience
- Spanish Speaking - Must
- Excellent written and verbal English communication skills
- Understanding of common operating systems (Windows, MacOS) and Software applications
- Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others
- Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar
- Proven leadership skills in both independent and team environments
- High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence
- Demonstrated success in a B2B sales environment
- A degree in Computer Science, Information Technology, or a related field is a plus
Benefits
- Attractive medical healthcare plan
- Personal development allowance
- 2 weeks of work from anywhere per year
- Regular fun team-building activities
- Company trip
Requirements Summary
2+ years of Customer Support experience, Spanish Speaking, and leadership skills required
