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ServiceNow
Data Scientist, Decision Support
Join ServiceNow as a Data Scientist in Santa Clara, CA. Leverage predictive analytics and A/B testing to drive executive insights. 6+ years in data science required. Benefits include health plans and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Predictive Intelligence
Reporting and Analytics
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 27, 2025
ServiceNow is seeking a Decision Scientist, Enterprise Data Management & Continuous Improvement to operationalize predictive models, design experiments, and translate insights into actionable recommendations for executives. The role focuses on optimizing support outcomes through predictive analytics, A/B testing, and leveraging data-driven insights. This position is key to transforming data into a reliable business asset for strategic decision-making.
Requirements
- Develop and maintain forecasts and uplift/propensity models.
- Design and analyze A/B and holdout tests.
- Build driver analyses and scenario models.
- Translate data-driven findings into executive-level storytelling.
- Establish and maintain data pipelines and monitoring frameworks.
Benefits
- health plans
- 401k Plan
- ESPP
- matching donations
- flexible time away plan
- family leave programs
Requirements Summary
6+ years experience in data science, including forecasting & causal inference. Strong SQL & Python skills. Experience with AI & data visualization
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
173100-303000 USD/year
