Database Engineer - Query Tuning/Postgres

ServiceNow is seeking a Database Engineer to join its Database SWAT team. The ideal candidate has experience in database technologies, performance analysis, and troubleshooting skills. They will work in a fast-paced environment and support the infrastructure by learning the platform from end to end.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 4+ years of performance engineering/database experience with PostgreSQL - MySQL - MariaDB
• 4+ years of experience supporting or testing large-scale web-based distributed applications
• 4+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
• Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
• Strong problem-solving and analytical skills with an aptitude for learning new technologies
• Eagerness to learn everything about the ServiceNow Platform
• Experience with Postgres and MySQL query tuning and database performance optimization
• Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
• Scripting: basic shell scripting, Python, Javascript
• Good understanding of schemas, table spaces, indexing, and database performance optimization
• Familiarity or knowledge of CentOS/RedHat operating system
• Formal experience on a DevOps or Performance or support team supporting a Web-Based application is desired

Benefits

• Work in a fast-paced, innovative environment
• Direct influence on the organization and all our customers
• Support the infrastructure by learning the platform from end to end
• Develop automation tools to facilitate and improve day-to-day operations
• Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support).
• Learn how to identify bugs and solve challenging performance issues quickly.