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A&O IT Group
Desktop Support Engineer
Join A&O IT Group as a Desktop Support Engineer in Ulm. Leverage ServiceNow for incident management, supporting users with Windows systems. 1-3 years' experience required.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 15, 2025
Handle Incidents and Service Requests and near desk support as a Desktop Support Engineer, providing services to End Users on a wide range of devices and systems.
Requirements
- 1-3 years' experience in Windows Desktop support
- Professional level German and English language skills (written and verbal)
- Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
Benefits
- NO BENEFITS MENTIONED
Requirements Summary
1-3 years' experience in Windows Desktop support, Professional level German and English language skills, and experience in various Windows and Microsoft technologies
