Scotiabank

Director - Application Support, FX, Commodities, Prime Services, Collateral Mgmt. & Funding Tech

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 27, 2025

Scotiabank is seeking a Director-level Application Support lead to manage application support teams across systems and products. The role involves supporting teams like FX, Commodities, Prime Services, and Collateral Mgmt. & Funding, focusing on change management, incident management, and technical leader development. The ideal candidate will have a results-oriented mindset and strong technical skills in a capital markets environment.

Requirements

  • 5+ years experience in managing capital markets application support teams
  • 10+ years of experience in capital markets application support
  • Solid knowledge of technology tools such as SQL, batch/shell/Python scripting, and XML
  • Knowledge of one or more key application support/IT operations standards (ITIL, COBIT, etc.)
  • Extensive experience using common app support tools, including ServiceNow, DR/business continuity data repositories, etc.

Benefits

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days
  • Community Engagement programs

Requirements Summary

5+ years app support experience in capital markets. 10+ years of experience in capital markets. Solid knowledge of IT operations. Experience with common support tools like ServiceNow and Excel