Director, Automation

Join AIA Digital+ as Director, Automation and shape a better tomorrow by leading the transformation of IT operations through automation, driving innovation, efficiency, and scalability across infrastructure, cloud, and platform services.

Requirements

• Provides strategic leadership in defining, securing stakeholder alignment for, and executing AIA's automation strategy across Cloud, Infrastructure, Network, and Security domains.
• Collaborates closely with Group Information Security and various functions within Group IT Operations to ensure the strategy is aligned across related domains and supports necessary process changes.
• Partners with architecture governance and solution architecture teams to guide, influence, and implement automation strategies consistently across the Group.
• Leads the design and engineering of automation solutions across the infrastructure domain, encompassing both business-as-usual (BAU) operations and implementation teams.
• Owns the engagement with Group teams (GIS, Cloud Operations, IPC etc) and Business Units to articulate the future state of IT operations enabled by automation.
• Works closely with the ServiceNow ITSM team to ensure that automation-enabled processes remain compliant with IPC and ITSM standards, supporting operational integrity and governance.
• Provides guidance to Business Units on development and enhancement of DevSecOps practices, ensuring alignment with enterprise automation strategy and secure software delivery principles.
• Defines, publishes, and maintains automation strategy roadmaps.
• Leads automation engineering team in developing metrics and scorecards that promote industry best practices.
• Supports Director Group IT Ops in communicating the automation strategy and securing approval from key stakeholders including (but not limited to) Group CTO, RCTO, BU CTO's, Group Head of IT Ops, Group CISO and etc.
• Defines, publishes, and maintains up-to-date automation standards, ensuring consistency, scalability, and alignment with enterprise architecture and operational requirements.
• Engages with senior management and cross-functional teams to stay aligned with strategic objectives.
• Facilitates knowledge sharing and collaboration across departments, enhancing cross-functional processes and programs.
• Builds and strengthens key internal and external relationships to support automation initiatives.
• Develops both short- and long-term strategies and plans for automation-related products and services, ensuring alignment with business goals, technology roadmaps, and operational priorities.
• Establishes and maintains collaborative frameworks with suppliers and partner organizations to co-design and deliver automation solutions aligned with AIA's strategic vision.
• Provides leadership and architectural guidance to ensure consistency and innovation across engagements.
• Contributes to technology selection and standardization by defining and implementing standard design patterns/templates.
• Leads, manages, and participates in proof-of-concept initiatives to validate and promote innovation automation solutions, define, run, participate, and manage proof of concepts.

Benefits

• Comprehensive medical and dental benefits
• Retirement savings plan
• Annual leave and public holidays
• E-learning opportunities
• Performance bonus
• Other benefits and rewards