EMEA Central Strategic Advisor, Customer Health Assurance - CEG

This role within ServiceNow’s Customer Health Assurance team focuses on ensuring customer adoption, satisfaction, and partnership growth through providing solutions, orchestrating ecosystem, and driving engagement. The Strategic Advisor supports EMEA-based customers by enhancing their experience and removing obstacles, contributing to the overall Customer Excellence Group.

Requirements

• 15+ years of related work experience
• Experience working with the ServiceNow Platform
• Experience with sales, support, and services teams
• Ability to work as an extended part of the account teams
• Experience at multiple levels within a customer account (Enterprise Architects, Technical Architects, Directors, VP's, and CXOs)
• Ability to travel up to 30% of the time