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Netflix
Employee Services Associate
Join Netflix as an Employee Services Associate in Mexico City. Leverage ServiceNow skills to enhance HR operations, onboarding, and payroll. 3+ years HR experience required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 9, 2025
Netflix is seeking a motivated Employee Services Associate to support HR operations within a shared services team. This role involves providing a first point of contact for HR inquiries, assisting with employee onboarding, payroll, and benefits, and contributing to continuous improvement of HR processes. The position requires a customer service mindset and the ability to work independently in a fast-paced environment.
Requirements
- 3 years of HR experience
- Experience with HR tools (Workday, ServiceNow, Zendesk, etc.)
- Curiosity to learn and identify patterns
- Flexibility and comfort with change
- Design thinking approach
- Analytical and problem-solving skills
- Understanding of the Agile methodology
Benefits
- Benefits package as offered by Netflix
Requirements Summary
3+ years HR experience; Proficiency with HR tools (Workday, ServiceNow, Zendesk); Design thinking and Analytical Skills. Agile Methodology understanding.
