MS

Enterprise Architect - Service

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 31, 2025

This Enterprise Architect role at M&S focuses on delivering customer-centric outcomes and leveraging technology to achieve business goals. The role involves leading architectural resources, developing roadmaps, and ensuring alignment of architectural, business, and technical priorities. Collaboration with partners and stakeholders is key to ensure a seamless transition and end-to-end compliance.

Requirements

  • 5–10+ years enterprise architecture expertise
  • Experience developing enterprise models across Business Capability, Product, Service Domain and Data
  • Strong understanding of architectural patterns, integration, and modern engineering practices
  • Knowledge of IT operating frameworks (ITIL / COBIT / IT4IT / SIAM / DevOps)
  • Awareness of ITSM products & tools (Helix / ServiceNow / Jira)
  • Awareness of UK and international standards and legislation around cyber security and resilience

Benefits

  • Competitive holiday entitlement
  • Discretionary bonus schemes
  • Pension Scheme
  • Life Assurance
  • Wellbeing support
  • Charity volunteer day
  • Parental, adoption and neonatal policies
  • Virtual GP and PAM Assist

Requirements Summary

5-10+ years experience in enterprise architecture. Proven track record of delivering digital transformation. Understanding of architectural patterns and frameworks