ServiceNow

Executive Experience Consultant

Join ServiceNow as an Executive Experience Consultant in New York. Leverage AI and ServiceNow skills to drive executive engagements, enhance customer experiences, and enjoy competitive benefits.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 5, 2025

We're seeking an exceptional Executive Experience Consultant to join our elite team of customer engagement professionals. This is a strategic position where you'll serve as a trusted advisor to both our valued customers and internal stakeholders, orchestrating high-stakes executive engagements that drive business transformation and accelerate growth.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 6+ years of relevant experience delivering exceptional executive experiences in a similar role or program
  • Strong technology acumen to understand customer needs and propose innovative solutions
  • Executive presence enabling you to drive program ownership across a diverse ecosystem of sales and technology leaders
  • Excellent project management capabilities to oversee all logistical and operational details of the engagement
  • Outstanding communication and presentation skills to engage executive audiences
  • Self-motivated to problem solve and execute
  • Strong stakeholder management skills and influence across organizational boundaries
  • Creative problem-solving prowess and proactive approach to strategize solutions
  • Entrepreneurial mindset with a drive for continuous improvement and 'wowing' customers

Benefits

  • base pay of $97,800 - $161,400
  • equity (when applicable)
  • variable/incentive compensation
  • health plans
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

Experience with AI, 6+ years of experience delivering exceptional executive experiences, strong technology acumen, and executive presence