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KPMG Global Services
Executive-KDNI
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 27, 2025
This position is for a ServiceNow Associate Consultant. The consultant will work on ServiceNow implementation projects (not managed services) and is expected to have 2+ years of experience. Strong scripting skills and understanding of ServiceNow best practices are required. The role involves collaborating with a team, participating in Agile ceremonies, and contributing to technical solutions.
Requirements
- Prior experience in ServiceNow Implementation Projects only (Not enhancements, Managed services).
- 2+ years of hands-on experience with ServiceNow implementation projects (excluding managed services and minor enhancements).
- Working knowledge of one or more ServiceNow modules/applications (ITSM, HRSD, CSM, GRC, SecOps etc.).
- Understanding of ITIL framework and IT service management concepts.
- Strong scripting and technical skills in ServiceNow platform customization.
- Familiarity with Agile Scrum methodology.
- Strong communication and collaboration skills.
Requirements Summary
2+ years ServiceNow implementation experience. Strong scripting & ITIL knowledge. Familiarity with Agile Scrum and ServiceNow best practices
