Executive Writer - Technology GTM Storytelling

ServiceNow is seeking a Director Executive Writer, Content & Thought Leadership to develop storytelling strategies and create compelling narratives for executive and CxO audiences. The ideal candidate will have 12+ years of experience in executive communications, thought leadership, storytelling, or strategic content development, and a proven track record in crafting high-impact narratives for C-level executives in enterprise technology.

Requirements

• 12+ years of relevant work experience in executive communications, thought leadership, storytelling, or strategic content development
• Proven track record in crafting high-impact narratives for C-level executives in enterprise technology, digital transformation, and technological advancements in the SaaS or tech industry
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Leadership in high-visibility initiatives with expertise in storytelling and content creation
• Exceptional ability to translate technical and product innovations into impactful stories that resonate with C-level executives, IT decision-makers, and business leaders
• Experience leading cross-functional teams—including product, R&D, IT executives, marketing, sales, and communications professionals—to align on messaging strategy
• Ability to work closely with senior leadership and guide them in communicating the value of complex IT solutions in ways that resonate with diverse customer and industry stakeholders
• Strong investigative and journalistic instincts to uncover and shape compelling, real-world transformation stories that demonstrate technology’s business impact
• Strategic and cross-functional leadership skills

Benefits

• Competitive salary and benefits package
• Opportunity to work with a global market leader in the technology industry
• Collaborative and dynamic work environment
• Access to cutting-edge technology and innovative products
• Professional development opportunities
• Diverse and inclusive workplace culture