EY

Experienced ServiceNow Project Lead Consultant

Join EY in Paris as an Experienced ServiceNow Project Lead Consultant. Lead ITSM projects, manage teams, and utilize ServiceNow skills. Benefits include training and global mobility.

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Consulting
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 28, 2025

We are seeking an Experienced ServiceNow Project Lead Consultant to lead ServiceNow integration projects for our clients, ensuring operational management, client relations, and coordination of teams.

Requirements

  • Bachelor's degree + 5 years of experience
  • Minimum 2 years of experience on the ServiceNow platform
  • Solid knowledge of the ITIL reference framework (processes, performance indicators)
  • Confirmed experience in managing ITSM projects and risk management
  • Mastery of Agile methodologies (Scrum, Kanban) and experience in delivering Agile projects
  • Proven skills in budget management and project financial management
  • Significant experience in managing multdisciplinary teams
  • Excellent oral and written communication skills, with ease in presenting at different hierarchical levels
  • Ability to coach, mentor, and accompany team members
  • Experience in advising and supporting client stakeholders at all levels, including within steering committees
  • Professional mastery of English
  • ServiceNow certifications (CSA, CIS) and project management certifications (Prince 2, PMP, Scrum Master), etc.) are highly appreciated

Benefits

  • Opportunity to work for the world's leading international clients in their sectors
  • Comprehensive and personalized training program
  • Mentor throughout your career
  • Belong to international competence and sectoral communities
  • Contribute to a zero-carbon consultancy
  • Geographical mobility and discover other cultures through our Mobility4U program
  • Engage through our internal networks around ecology, diversity, and inclusion topics
  • Participate as a sponsor in our very active foundation's initiatives on large causes with impact

Requirements Summary

Bachelor's degree + 5 years of experience, minimum 2 years of experience on the ServiceNow platform, solid knowledge of the ITIL reference framework