Freelance ServiceNow Expert - AI Trainer

Mindrift is seeking a freelance ServiceNow Expert to join a GenAI training project, connecting specialists with AI projects from tech innovators. The role involves reviewing intents, defining test cases, creating Golden Paths, and writing user agent instructions. The position is remote, requiring only a laptop, internet connection, and enthusiasm for learning and tackling complex challenges.

Requirements

• Bachelor’s or Master’s Degree in Business Administration or a relevant field
• Minimum of 3 years of professional experience
• Advanced English proficiency (C1 or higher)
• Experience setting up tickets, triggers, macros, and automation
• Ability to learn and switch tasks quickly

Benefits

• Competitive rates
• Flexible schedule
• Opportunity to contribute to advanced AI projects