Mindrift

Freelance ServiceNow Expert - AI Trainer

Freelance ServiceNow Expert at Mindrift (Remote, RI): Transform AI intents, define test cases, and automate processes. Requires 3+ years experience, ServiceNow skills.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 30, 2025

Mindrift is seeking a Freelance ServiceNow Expert to join their platform, connecting specialists with AI projects. The role involves transforming pre-generated intents into agent steps, defining test cases, creating Golden Paths, and writing instructions for automated agents. This is a remote, part-time project for those residing in Rhode Island, United States.

Requirements

  • Bachelor’s or Master’s Degree in Business Administration or a related field.
  • Minimum of 3 years of professional experience.
  • Advanced English skills (C1+).
  • Proficiency in setting up ticket forms, triggers, macros, and automation.
  • Comfortable working with ServiceNow and new methods.

Benefits

  • Pay for expertise (dependent on skills and project)
  • Remote and freelance work
  • Opportunity to contribute to AI projects
  • Gain valuable experience

Requirements Summary

Bachelor's/Master's in related field. 3+ years of professional experience. Advanced English skills (C1+). ServiceNow experience is preferred