Mindrift

Freelance ServiceNow Expert - AI Trainer

Freelance ServiceNow Expert at Mindrift, Minnesota. Transform user intents into AI models. Requires 3+ years experience, ServiceNow skills. Flexible schedule, growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 30, 2025

Mindrift is seeking a freelance ServiceNow Expert to join a team focused on developing AI models. This role involves transforming user intents into agent steps, defining test cases, creating Golden Paths, and writing user agent instructions. The platform connects specialists with AI projects and aims to make Generative AI capable of complex reasoning.

Requirements

  • Bachelor’s or Master’s Degree in Business Administration or a related field
  • Minimum of 3 years of professional experience
  • Advanced English language proficiency (C1 or higher)
  • Experience setting up ticket forms, triggers, macros, and automation
  • Familiarity with ServiceNow Instance configuration (departments, roles, permissions)
  • Willingness to learn new methods and work with complex guidelines

Benefits

  • Flexible schedules
  • Independent work
  • Opportunity for professional growth

Requirements Summary

Bachelor's degree in business admin or related field. 3+ years of professional experience. Advanced English proficiency (C1+). Familiarity with ServiceNow setup