Freelance ServiceNow Expert - AI Trainer

Mindrift is seeking a freelance ServiceNow Expert specializing in AI training to join their platform connecting specialists with AI projects. The role involves reviewing intents, creating test cases, and developing agent instructions for Generative AI models. This is a part-time remote position.

Requirements

• Bachelor’s or Master’s Degree in Business Administration or a relevant field
• 3+ years of professional experience
• Advanced English (C1+) and willingness to learn
• Proficiency in ticket management, triggers, macros, and automation (setup, configuration, and management)

Benefits

• Competitive pay (rates depending on skills, experience, and project needs)
• Flexible work schedule
• Opportunity to work on advanced AI projects
• Portfolio building through valuable experience