ServiceNow

Head of Retail & Hospitality Go to Market (GTM) AMS

Join ServiceNow as Head of Retail & Hospitality GTM in Santa Clara, CA. Leverage ServiceNow skills to drive growth in QSR and hotels. 12-18 yrs sales exp required. Benefits include health plans, 401k, and flexible time off.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 2, 2025

ServiceNow is seeking a Head of Retail & Hospitality Go to Market (GTM) AMS to develop and nurture strategic retail and hospitality opportunities for both existing and potential clients. This role focuses on understanding industry trends and building strong relationships with key stakeholders within the Americas market, particularly QSR, restaurants, and hotels. The ideal candidate will leverage industry expertise and a strategic perspective to drive revenue growth and align ServiceNow solutions with Americas specific needs.

Requirements

  • 12-18 years of sales & sales management experience in the Retail and Hospitality.
  • Strong knowledge of key processes within the sector (hotels, restaurants, QSR).
  • Knowledge of processes in the broader retail space.
  • Proven pipeline management skills.
  • Strong history of meeting targets.
  • Exceptional communication skills.

Benefits

  • Health plans
  • 401k Plan
  • Equity (when applicable)
  • Variable/incentive compensation
  • Flexible spending accounts
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12-18 yrs sales exp, strong in Hospitality & Retail. Pipeline management skills & strategic mindset. Bachelor's degree required