Help Desk Freelance in English

Join Everience Italia, a dynamic and constantly evolving reality, where innovation is at the center of every project. We are a young and motivated team, specialized in offering advanced IT solutions and personalized consulting.

Requirements

• Experience with ServiceNow/Jira/Remedy
• In-depth knowledge of Windows and iOS
• Planning and management of activities according to priorities and SLA
• Management of users (reset password, creation and management of groups) in Active Directory
• Installation, troubleshooting, and management of Office365 tenant
• Basic skills and troubleshooting capacity of network, knowledge of main network protocols
• Use of Mobile Device Management consoles
• English level B2/C1
• Technical experience of 2/3 years

Benefits

• Not specified