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EVERIENCE
HelpDesk VIP Support
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 27, 2025
Everience Italia is seeking a VIP User HelpDesk Technician to join their team, providing high-quality customer service and resolving technical issues for clients. The role involves supporting users, managing hardware and inventory, and ensuring operational efficiency within the organization. This position supports the bank's commitment to innovation and growth.
Requirements
- Experience with Ticketing Platforms (ServiceNow, Jira, Remedy, SAP)
- Deep understanding of Operating Systems (Windows and iOS)
- Preparation of machines and inventory
- Active Directory management
- Working Method: full onsite, Monday to Friday from 9 am to 6 pm
Requirements Summary
Ticketing platforms, operating systems, hardware/inventory prep, and user management. Full onsite work Monday-Friday, 9am-6pm
