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Hitachi
HR Service Excellence Expert
Join Hitachi as an HR Service Excellence Expert in Krakow. Leverage ServiceNow for HR, manage service desk frameworks, and enhance global knowledge management.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 17, 2025
HR Service Excellence Expert is a global role responsible for managing, continuously improving, and delivering HR Service Desk framework and HR Services Knowledge Management framework.
Requirements
- Hands on experience in HR Operations or in HR related projects
- Knowledge of ServiceNow for HR & experience in managing configuration changes requests
- Experience with standardizing Knowledge Management in global organization
Benefits
- Opportunity to work with global teams and senior management
- Experience in running HR Service Excellence projects and expert communities
Requirements Summary
HR Operations experience, ServiceNow knowledge, and standardizing Knowledge Management in a global organization
