CrowdStrike

Incident Response Analyst - Defensive Operations (Bucharest)

Join CrowdStrike as an Incident Response Analyst in Bucharest. Leverage ServiceNow for incident response, automation, and process improvement. Competitive benefits!

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Security Incident Response

Job description

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Posted on:
 
July 31, 2025

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. The Incident Response Defensive Operations (IRDO) team is seeking a detail-oriented, proactive Analyst to help drive strategic improvements to our Cybersecurity Incident Response program.

Requirements

  • Bachelor's Degree (or equivalent experience) in a computer-related field
  • 3-5 years of experience in cybersecurity operations, incident response, or a similar domain (or equivalent combination of education and experience)
  • Hands-on experience with workflow automation—such as building automation playbooks, creating scripts, or leveraging tools like TINES, AWS Lambda, or SOAR platforms
  • Experience with ServiceNow, Jira, or similar workflow/ticketing tools
  • Strong IT background (networking fundamentals, systems) and expertise with OSX
  • Strong analytical and problem-solving skills with a passion for operational efficiency
  • Experience with project management or process improvement in a technical environment
  • Excellent communication and interpersonal skills; ability to interface with both technical and non-technical stakeholders
  • Familiarity with cybersecurity technologies and concepts, particularly incident response, containment, and automation

Benefits

  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work CertifiedTM across the globe

Requirements Summary

Bachelor's Degree in computer-related field; 3-5 years of experience in cybersecurity operations, incident response, or similar domain; hands-on experience with workflow automation