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Gainwell Technologies LLC
Infrastructure Operations Service Desk Lead (Roseville, CA)
Join Gainwell Technologies as an Infrastructure Operations Service Desk Lead in Roseville, CA. Leverage your ServiceNow skills to manage Tier 1/2 incidents. $97K-$140K.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
Join the Infrastructure Operations Service Desk Lead team at Gainwell in Roseville, CA, and help propel company operations. As a Service Desk Lead, you'll manage Tier 1 and 2 incidents, oversee requests and problems, and coordinate with other contractors. This is a full-time role with a competitive salary range of $97,000 - $140,000 per year.
Requirements
- Bachelor’s degree
- Minimum 2 years of experience in a service desk/help desk environment
- Minimum 2 years of experience with the ServiceNow platform and tools
- ITIL 4 certification
Benefits
- Health benefits (medical, dental, vision)
- 401K company match
- Flexible vacation policy
- Educational assistance
Requirements Summary
Bachelor’s degree and 2+ years of experience in service desk/help desk environments with ITIL 4 certification
Apply now
Roseville
|
California
United States
Entry Level
In-Person
Full Time
97000-140000 USD/year
