.svg)
icorp
Ing de Soporte en Sitio
Join icorp as an On-Site Support Engineer in Zapotlanejo, Jalisco. Leverage ServiceNow for ticketing, troubleshooting, and IT infrastructure support. Benefits include legal perks, career growth, and bonuses.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 1, 2025
This role offers on-site technical support to end-users, ensuring continuity of operations and meeting user needs. The position requires troubleshooting, system installation, and maintenance of IT infrastructure, along with utilization of ticketing systems and Microsoft Office 365.
Requirements
- Bachelor's degree or Engineering in Computing, Systems, or related field (Students/Graduates).
- 3 years of experience providing on-site technical support.
- Experience with ticketing systems.
- Manejo de Active Directory.
- Knowledge of Windows or Linux operating systems.
- With preference for self-transportation.
- Main activities and responsibilities: On-site Technical Support, Troubleshooting of IT equipment, Installation of Windows/Linux, Network & Infrastructure configuration, Setup of Microsoft Office 365, Computer device and software updates.
- Using Ticketing tools, ServiceNow, Jira, Remedy, etc.
Benefits
- Legal benefits
- Career growth
- Base salary + monthly bonus
- Support for fuel
Requirements Summary
Bachelor's degree in IT or related field. 3+ years of on-site technical support experience. Windows/Linux & Active Directory knowledge
