IT Service Desk Agent (German-speaking) -On-site FI01

Join Concentrix as an IT Service Desk Agent and experience the power of a game-changing career. Work with cutting-edge technologies and help clients' employees operate their systems and devices like a pro.

Requirements

• 1st or 2nd-level IT support experience in larger environments
• Proficient or bilingual level of German and advanced English skills
• Knowledge of Windows 10, Office 365, MS Teams, and troubleshooting both hardware and software
• Familiarity with ITSM ticket systems (like ServiceNow)
• Knowledge of ITIL V4 processes

Benefits

• Full paid training on the company and the project
• Career development programs and specialized courses
• Great office location in Barcelona
• Salary 22,000 euros gross/year + up to 2,400 euros gross/year in bonus
• Full time 39 hours/week permanent contract: Monday to Friday 08:00 to 17:00