IT Service Desk Engineer

IT Service Desk Engineer position available at an international manufacturing company. This is a fast-paced but friendly environment that will suit an organized person with a great eye for detail. The role is responsible for delivering first-line technical support to users in the region, ensuring swift and effective resolution of IT-related issues across hardware, software, and network domains.

Requirements

• Bachelor's Degree strongly preferred.
• Minimum of a National Certificate / Diploma in Information Technology / Degree or equivalent required
• At least 3 years' experience as an IT related position, or similar
• Strong hardware and software support background
• Experience with print and file servers
• Experience as Inventory and Asset management
• Experience in meeting/collaboration room equipment and software
• Experience with ticketing systems (e.g., ServiceNow, Jira, etc.) is a plus.
• Strong verbal and written communication skills with a focus on customer service
• Be proactive and eager to continuously learn

Benefits

• None mentioned in the job description
• May be other benefits offered by the company
• Further information about the benefits should be obtained directly from the company