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AVASO TECH PRIVATE LIMITED
IT Support Engineer-EUC L2
Join AVASO TECH as an IT Support Engineer-EUC L2 in Basel. Leverage ServiceNow for ticket management, end-user support, and hardware troubleshooting. 5+ years required.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 4, 2025
This EUC L2 Support Engineer role involves providing onsite IT technical support for the site. Responsibilities include end-user support, hardware installation, troubleshooting, and ticket management. The position also manages desktop and laptop support, remote support, and asset/stock management. The ideal candidate will be a self-disciplined and motivated individual with a strong focus on problem solving and collaboration.
Requirements
- 5+ years’ experience in IT support
- Deep knowledge of Windows 7 and Windows 10 operating systems
- Experience with ServiceNow or similar ticketing system
- Understanding of Active Directory
- Knowledge of plant environment
- Familiarity with Microsoft server technologies
- Self-disciplined and highly motivated
- Good decision-making skills
Requirements Summary
5+ years of IT support experience in a corporate environment. Deep Windows knowledge and ServiceNow. Active Directory understanding
