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SGS
IT SUPPORT SPECIALIST- GBS
IT Support Specialist at SGS (Cundinamarca). Provide technical support, diagnose issues, manage tickets. Requires technologist degree, 2+ years IT support experience, Windows/macOS knowledge.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 25, 2025
Provide initial support to users, conduct preliminary diagnosis of technical issues, manage support tickets, and perform basic data analysis.
Requirements
- Technologist or professional in systems engineering or related fields
- Minimum 2 years of experience in similar roles
- Experience in remote access tools and knowledge of system operating administration such as Windows and macOS
Requirements Summary
Technologist degree, 2+ years of experience in IT support, knowledge of Windows, macOS, and remote access tools
