SGS

Junior LIMS IT Support Technician – Crystal Reports

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

SGS is seeking a Junior LIMS IT Support Technician – Crystal Reports to join their Corporate IT team. This role involves maintaining, supporting, and enhancing Crystal Reports-based solutions, ensuring high-quality reporting and data accuracy for laboratory operations across a global network. The position requires a detail-oriented professional with experience in Crystal Reports, SQL development, and application support.

Requirements

  • Graduate or post-secondary education in Computer Science, Engineering, or a related field.
  • 1–2 years of relevant experience in a similar role.
  • Experience maintaining and troubleshooting Crystal Reports (version 9.0 and above).
  • Proficiency in relational databases (e.g., SQL Server, Oracle PL/SQL).
  • Strong SQL development skills, including performance tuning.
  • Ability to analyze complex data and translate it into meaningful reports.
  • Experience with application support tools (e.g., ServiceNow).
  • Strong communication and collaboration skills.
  • Organized and detail-oriented.
  • Team player with strong analytical and problem-solving skills.

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Collaboration with a dynamic team

Requirements Summary

Bachelor's degree in CS or related. 1-2 years experience supporting Crystal Reports and SQL. Strong analytical and communication skills