ITSM ServiceNow Consultant (m/w/d)

ITSM / ServiceNow Consultant Job Description: Design digital workflows that increase productivity, improve employee experiences, and enable sustainable change. Accompany customers on their way to modern, efficient, and digital processes.

Requirements

• Several years of experience in Enterprise Service Management, ideally with ServiceNow
• Comprehensive knowledge of process modeling, optimization, and/or quality management
• Experience in workshop moderation
• Experience in leading projects or work streams
• Safe stakeholder management on the management level
• Routine in pre-sales or tender processes
• Very good German and English skills
• Enthusiasm, responsibility, and willingness to take on new challenges

Benefits

• Flexible work models – remote or hybrid, with individually planned working hours and locations
• Modern IT equipment
• Diverse professional development opportunities
• International career development opportunities
• Corporate benefits with a wide range of offers in various areas
• Comprehensive additional services such as occupational pension provision, direct insurance, and capital-forming benefits
• Leasing of job bikes with attractive tax benefits
• Attractive bonuses for recruiting new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and shared fun
• Structured onboarding process with integration day and mentor program
• Attractive bonuses for recruiting new colleagues