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DMI
Jr. Service Desk Analyst, Technician
Join DMI as a Jr. Service Desk Analyst in Atlanta, GA. Provide Level 1 IT support via ServiceNow. Requires 2+ years of experience, ITIL preferred. Benefits include wellness and development.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 5, 2025
DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join their team. The role involves providing Level 1 IT support to CDC personnel through various channels, including ServiceNow, email, phone, and chat, and troubleshooting and resolving IT issues. The company values honesty, ownership, customer delivery, innovation, and collaboration.
Requirements
- High School Diploma
- 2+ Years of Experience in Deskside Support
- ITIL Preferred
- U.S. Citizenship
Benefits
- Convenience/Concierge
- Development
- Financial
- Recognition
- Wellness
Requirements Summary
High School Diploma & 2+ years of deskside support experience are required. ITIL and US citizenship are also needed
