Nanyang Technological University Singapore

Lead, IT Governance and Communications

Lead IT Governance & Communications at Nanyang Technological University, Singapore. Drive IT governance, project management, and enhance communications. 8+ years in IT, ITIL/PMP preferred, ServiceNow knowledge a plus.

ServiceNow Role Type:
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Technical Project Manager
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 17, 2025

The Lead, IT Governance and Communications will lead IT Project Governance and Communication Strategy, shape the overall IT Governance framework, and elevate CITS’s communications capabilities. This role requires experience in IT Governance and PMO, project management, change management, and management reporting.

Requirements

  • Degree in Computer Science, Computer Engineering, Software Engineering or related disciplines.
  • Minimally 8 years of relevant IT experience, with a focus on IT Governance and PMO.
  • Experience in Project Management, Change Management and Management Reporting.
  • Certified in ITIL, ISO 20000 or PMP is desired.
  • Knowledge of ServiceNow tool is a plus.
  • Excellent interpersonal and stakeholders’ management skills.
  • Ability to think critically and to facilitate, influence and collaborate effectively across teams.
  • Exceptional communication and presentation skills.
  • Strong analytical, critical thinking and problem-solving skills.
  • Able to work independently and in cross-functional teams.

Requirements Summary

Degree in Computer Science, Minimally 8 years of IT experience, Experience in Project Management, Change Management and Management Reporting