ServiceNow

Manager, Machine Learning Engineering Management

Join ServiceNow in Santa Clara as a Manager, Machine Learning Engineering. Lead AI/ML solutions, leveraging ServiceNow's platform. Requires management experience, AI integration skills, and expertise in Java/Python. Benefits include health plans, 401(k), and flexible leave.

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The Mothership
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Predictive Intelligence
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 30, 2025

ServiceNow is seeking a Manager for Machine Learning Engineering Management to build and deliver innovative AI/ML solutions. The role involves collaborating with a development team, product managers, and quality engineers to transform user experiences and optimize enterprise services. ServiceNow provides an intelligent cloud-based platform that seamlessly connects people, systems, and processes to empower organizations. The position focuses on building and scaling AI/ML solutions to power enterprise services.

Requirements

  • A minimum of 1-2 years of management experience
  • Proficiency in integrating AI into work processes
  • Deep understanding of Deep Learning concepts and Transformer architecture
  • Expertise in Java or Python, OOP, Design Patterns, time and space-efficient algorithms
  • Experience building new products that use challenging algorithms

Benefits

  • health plans
  • 401(k) Plan
  • ESPP
  • matching donations
  • flexible time away plan and family leave programs

Requirements Summary

1-2 yrs of management exp. Proficiency in integrating AI into processes. Deep understanding of Deep Learning and ML principles. Expertise in Java/Python & OOP