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NTT Ltd.
MIS Executive L2
Join NTT Ltd. in Mumbai as an MIS Executive L2. Leverage ServiceNow for incident management, ITIL processes, and cross-technology support.
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Job description
Posted on:
July 29, 2025
Join NTT DATA as a Cross Technology Managed Services Engineer (L2) and play an essential role in maintaining clients' IT infrastructure and systems. As a key member of our team, you will be responsible for monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring seamless communication and efficient problem resolution.
Requirements
- Moderate-level experience in managed services roles handling cross-technology infrastructure
- Knowledge of ticketing tools, preferably ServiceNow
- Familiarity with ITIL processes and experience working with vendors and third parties
- Bachelor's degree in IT/Computing or equivalent work experience
Requirements Summary
Moderate-level experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools, familiarity with ITIL processes
