MS Engineer (L1)-3

Join NTT DATA and make an impact by ensuring clients' cloud infrastructure runs smoothly. Proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests.

Requirements

• Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
• Moderate experience in managed services and knowledge of ticketing tools like ServiceNow.
• Knowledge of management agents, redundancy concepts, and supported. technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup.
• Strong planning skills with an ability to adapt to changing circumstances.
• Ability to communicate and work effectively across different cultures and social groups.
• Active listening skills, including paraphrasing and probing for further relevant information.
• Positive outlook and ability to thrive in a pressurized environment.
• Willingness to work longer hours when necessary and maintain a client-focused approach.
• Bachelor’s degree in information technology/computing or equivalent work experience.

Benefits

• Equal Opportunity Employer
• Global culture that embraces diversity
• Environment free of unfair discrimination and harassment