MS Senior Engineer - Storage L2

Join NTT DATA as a Senior Engineer - Storage L2 and make an impact with your technical expertise. You will play a crucial role in maintaining clients' IT infrastructure and systems, and collaborate with other teams to provide second-level support.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure.
• Knowledge of ticketing tools, preferably ServiceNow.
• Familiarity with ITIL processes and experience working with vendors and third parties.
• Proficiency in planning activities and projects, taking changing circumstances into account.
• Ability to work longer hours when necessary and adapt to changing circumstances with ease.
• Proven ability to communicate effectively and work across different cultures and social groups.
• Positive outlook and ability to work well under pressure.
• Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
• Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

• Workplace diversity and inclusion
• Opportunities for growth and career advancement
• Global culture that embraces diversity
• Equal Opportunity Employer with a global culture that embraces diversity
• Committed to providing an environment free of unfair discrimination and harassment