DXC Technology

Onsite Support Lead

Join DXC Technology as an Onsite Support Lead in Singapore. Manage tickets, provide IT support, and leverage ServiceNow skills. 1-2 years experience required.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 23, 2025

Onsite Support Lead is responsible for managing tickets, providing on-site and remote support, and ensuring compliance with DXC and client policies.

Requirements

  • 1-2 years of experience in IT support or related roles
  • Diploma/Degree in IT, Computer Science, or related field
  • Experience in IT Service Management tools (e.g., ServiceNow)
  • Knowledge of Microsoft Office Suite, Windows OS, and networking fundamentals

Benefits

  • Strong problem-solving skills
  • Excellent communication skills
  • Detail-oriented with the ability to follow up on unresolved tasks diligently

Requirements Summary

1-2 years of IT experience and a diploma/degree in IT or a related field