ServiceNow

Principal Anaplan Process Lead

Join ServiceNow in London as a Principal Anaplan Process Lead. Drive enterprise planning excellence using Anaplan, enhance processes, and collaborate with stakeholders.

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Job description

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October 14, 2025

ServiceNow is seeking a Principal Anaplan Process Lead to drive enterprise planning excellence through connected processes and scalable capabilities. This role involves leading the GTM Anaplan Center of Excellence, developing a 2-3 year planning roadmap, collaborating with solution architects and stakeholders, and driving process efficiency and consistency. The ideal candidate will have a deep understanding of Anaplan and a strong focus on process improvement.

Requirements

  • Deep experience in GTM planning processes and capability management with demonstrated ability to standardize and scale processes using Anaplan.
  • 10+ years of professional experience in business process management and capability enablement, ideally across Sales, Channel, Customer Success, or Professional Services.
  • Proven track record in leading end-to-end process transformation, including process redesign, KPI definition, and adoption across GTM functions.
  • Expertise in Anaplan solution design and enablement, translating business requirements into scalable connected planning models.
  • Experience leveraging AI, automation, or data-driven insights to optimize planning workflows and improve decision-making.
  • 7+ years in enterprise software/SaaS or related industry, with knowledge of GTM operations and planning priorities.

Requirements Summary

Deep Anaplan planning expertise is essential. 7+ years of process enablement experience is needed, along with strong understanding of enterprise planning principles and AI-driven optimization. Strong communication skills are key