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ServiceNow
Principal Engagement Manager
Join ServiceNow as a Principal Engagement Manager in Dallas, TX. Leverage your 10+ years in SaaS and ServiceNow expertise to drive customer success and innovation. Benefits include health plans, 401(k), and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 24, 2025
ServiceNow is seeking a Principal Engagement Manager to manage key internal and external initiatives, driving innovation and value to customers. The role involves project management, customer communication, strategic planning, and mentor relationship management within a cross-functional team. ServiceNow is a leading AI-enhanced cloud platform connecting organizations and individuals.
Requirements
- 10+ years of high-tech/SaaS industry experience
- 6+ years in Customer Engagement roles
- Strong cross-functional project management skills
- Experience with analytics and metrics
- Knowledge of ServiceNow and related tools/platforms
- Experience with customer engagement
- Travel up to 25%
Benefits
- Health plans
- 401(k) Plan
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
10+ years in SaaS experience, 6+ in customer engagement, and strong project management. ServiceNow, with strong analytical and data-driven capabilities is key
Apply now
Dallas
|
Texas
United States
Senior
In-Person
Full Time
146400-256200 USD/year
