Principal Engagement Manager, Strategic Tech and SI

ServiceNow is seeking a Customer Engagement Manager to manage key internal and external initiatives and deliver significant value to customers. This role involves implementing projects, leading cross-functional teams, and presenting value propositions to customers, partner teams, and internal stakeholders. ServiceNow is a global market leader with a mission to make the world work better.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• Minimum of 12 years of high-tech/SaaS industry experience
• 8+ years in Customer Engagement roles
• Strong cross-functional, technical Project Management experience
• Demonstrated experience in leading key projects
• Strong documentation and presentation skills
• Experience with analytics and metrics
• Excellent negotiation and persuasion skills
• Thought leadership and strategic thinking
• Facilitation skills in leading meetings

Benefits

• Competitive salary
• Flexible work arrangements