ServiceNow

Staff Software Engineer - Agentic Workflow

Join ServiceNow in Orlando as a Staff Software Engineer to design AI workflows using LLMs. Requires 8+ years in workflow automation and strong Java/Python skills.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 22, 2025

ServiceNow is seeking a Staff Agentic Software Engineer to design and engineer AI agentic workflows for next-generation AI-powered observability products within the ServiceNow Global Cloud Services OODP team. The role involves architecting and implementing AI agent frameworks, defining workflow components, and collaborating with cross-functional teams to deliver robust, human-aligned agentic processes. It leverages LLMs, AI/LLM technology, and enterprise software engineering for scalability and reliability.

Requirements

  • Experience in integrating AI into workflows.
  • Proven experience designing and deploying LLM-powered workflows.
  • Strong expertise in agentic AI orchestration frameworks.
  • 8+ years experience with a focus on workflow automation and backend development.
  • Bachelor's or 6+ years experience with master's or equivalent experience.

Requirements Summary

8+ yrs workflow automation experience. Bachelor's or Master's degree. Strong Java/Python, SQL, and AI/LLM skills