ServiceNow

Principal Inbound Product Manager - Gen AI Platform and AI Agents

Join ServiceNow in Chicago as a Principal Inbound Product Manager for the Gen AI Platform. Leverage your 8+ years in Agile product management and ServiceNow expertise to drive AI innovation. Enjoy competitive benefits including health plans and flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 22, 2025

ServiceNow is seeking a Principal Inbound Product Manager to lead the development of their AI Agent Platform. The role focuses on strategic planning, innovation, solution development, and collaborative execution. The ideal candidate will have a strong technical background and experience in AI products and ServiceNow platforms, with a focus on customer needs and AI-driven insights.

Requirements

  • 8+ years of experience in product management within Agile environments
  • In-depth understanding of the ServiceNow platform’s capabilities, modules, and features
  • Proficiency in Agile and ServiceNow development
  • Product Management Expertise
  • Experience with Large Language Models and AI technologies (a plus)
  • Proven experience working across teams

Benefits

  • Health plans
  • 401k Plan with company match
  • Esprepo plans
  • Flexible time away plan
  • Family leave programs

Requirements Summary

8+ years product mgmt exp in Agile. ServiceNow platform & AI fluency. Strong understanding of Agile & API tools