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ServiceNow
Principal Inbound Product Manager - Gen AI Platform and AI Agents
Join ServiceNow as a Principal Inbound Product Manager in West Palm Beach, FL. Leverage your 8+ years of Agile PM experience and ServiceNow expertise to drive AI innovation.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 22, 2025
ServiceNow is seeking a Principal Inbound Product Manager to join its Gen AI Platform and AI Agents team. This role is focused on shaping the future of the platform and AI technologies, driving product strategy, innovation, and collaboration with cross-functional teams. The ideal candidate has a strong technical background and experience building products with a keen interest in AI and innovation, focusing on translating complex requirements into functional solutions.
Requirements
- 8+ years of experience in product management within Agile environments
- In-depth understanding of the ServiceNow platform’s capabilities
- Technical fluency in Agile and ServiceNow development
- Proficiency in Agile and ServiceNow development
- Experience working across teams
- Strong verbal, written, and presentation skills
- Analytical & Creative Problem-Solving skills
- Data Analysis skills
- Adaptability & Curious Mindset
Requirements Summary
8+ years PM experience, ServiceNow platform understanding, agile skills, and technical proficiency are key. A bachelor's degree & analytical mindset required
