Principal Solution Architect

The Principal Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices to accelerate and drive customer business outcomes. The role requires solving customer challenges, providing support during sales cycles, and advocating for customer needs within ServiceNow. The Principal Solution Architect brings architectural guidance, business acumen, and deep product expertise to customers and partners.

Requirements

• At least 12 years of consultation and/or configuration experience related to implementing complex, highly-capable, technologies
• At least 5 years of advisory consultation experience related to implementing across multiple ServiceNow Workflow solutions
• Vast experience with leading creator, integration, software/platform experience
• Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success
• Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyses information, and designs comprehensive solutions

Benefits

• Travel opportunities up to 50% annually
• Mentorship and professional development opportunities