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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Join ServiceNow as a Principal Technical Consultant in Bayern. Leverage CSM & FSM expertise to enhance client operations. 8+ years experience & ServiceNow certification required.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Field Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Job description
Posted on:
September 23, 2025
ServiceNow is seeking a Senior Technical Consultant to guide clients through the implementation of its Customer Service Management (CSM) and Field Service Management (FSM) platforms. The role focuses on delivering best-practice solutions, driving business outcomes, and enhancing operational efficiency within a collaborative environment. The ideal candidate will have deep expertise in field service management and a strong understanding of customer service workflows.
Requirements
- Experience in integrating AI into work processes
- 8 years of consulting, configuration, and implementation experience
- Proficiency in creating architectural designs and integration strategies
- Must hold/achieve ServiceNow certifications
- Fluency in German and English
Requirements Summary
8+ years consulting experience, 8+ years in customer service. ServiceNow Certification. English fluent and German proficiency required
